Frequently Asked Questions
Home Cleaning

Enter your preferred pickup date, indicate whether you have wash & fold, laundered shirts (men's button-down shirts for pressing only), or dry-cleaning. Add any information regarding stains and specific pickup and delivery instructions. Enter the preferred delivery date, then submit the order. We'll bring you a Soji Cleaners laundry bag and garment bag to use on all your orders on your first pickup. That's it - now go back to doing what you love.

Wash & fold has a 24-hour turnaround time, with an option for same day or overnight for an extra fee on weekdays.

Laundered shirts (men's button-down shirts for pressing) and dry-cleaning have a 24-hours turnaround time during the week, and 48-hours on the weekend. There is also an option for 24-hour rush for dry-cleaning for an extra fee.

We are unable to provide express services on jthe weekends for laundered shirts, wash & fold, or dry-cleaning at the moment

We offer on demand laundry and dry-cleaning services. We also offer subscriptions for students at universities and boarding schools. Please see below for details on each service:

Student Laundry

-Wash & Fold

-Hang dry for delicate items

-Customization options including green/unscented detergent, separation of whites and colors, and bleaching of whites


-Wash and press for most men’s dress shirts

Customization options including green cleaning

-Your local provider may offer additional services such as:

-Custom tailoring and alteration

-Leather, suede, and fur cleaning

Wedding dress cleaning and preservation

-Handbag and shoe restoration

-Off-season storage

-Home cleaning

Our hang dry service is best for your most delicate items! Things like work-out clothes, intimates, nice jeans, and casual workwear are the types of things that are often hang dried.

Please note the following with all hang dry orders:

  • Separate items that you want hang dried by placing in a separate plastic bag. Then, let the pickup courier know you have hang dry items
  • Please try to limit hang dry to 4 items or less
  • Given the hang dry process and fact that clothing is washed overnight, some clothing may be returned damp and all hang dry comes back on a hanger, not laid flat or folded back into your laundry
  • For best results, we encourage you to schedule your delivery the day after pickup

If you have stains that need special treatment, please note this in the "additional instructions" section just after you place a pickup and we'll do our absolute best to make sure we handle it.

Commercial Cleaning

Yes, we happily do!

On-Demand Service:
New York City, Jersey City and neighboring cities, Chicago and neighboring suburbs, Las Vegas

Coming Soon: Houston, Dallas, Austin, Nashville, St. Louis, Philadelphia, Washington DC, San Francisco, Palo Alto, San Diego, Los Angeles, San Jose, Miam

Commercial Service:
We offer laundry, dry-cleaning and janitorial services to hospitals, hotels, gyms, Airbnb, companies multi-unit properties and many more throughout the United States and Canada

On the orders screen you will see all of your current and past orders with us, as well as receipts and invoices. You can click on any of them to get real-time updates and see exactly where you are in the process. We let you know when your concierge is on the way, when cleaning is in progress, when the concierge is out for delivery, and when we have once again taken care of laundry day.

Not necessarily. You are welcome to leave your items with your doorman or roommate for pick-up. Make sure to let us know in the “pick-up notes” when you place your order, so we know what to expect.

The art of clean living.